Privacy Policy

Effective Date: 1st Jan 2026
Website: www.toughste.com

1. Introduction

Toughste (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment details (processed securely through third-party providers)

  • Order history

B. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referral source

C. Marketing & Communication Data

  • Email subscription preferences

  • SMS opt-ins

  • Ad interaction data (Meta, Google, etc.)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and products

  • Send marketing communications (if opted-in)

  • Prevent fraud and enhance security

  • Comply with legal obligations

4. Payment Processing

All payment information is processed securely through third-party payment processors (such as Shopify Payments, Stripe, PayPal, etc.). We do not store full payment card details on our servers.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Personalize your experience

  • Deliver targeted advertising

You may disable cookies through your browser settings.

6. Sharing of Information

We may share your information with:

  • Payment processors

  • Shipping carriers

  • Email/SMS marketing platforms

  • Analytics providers

  • Advertising partners

We do not sell your personal information.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to personal data we collect

  • Request deletion of your personal data

  • Request correction of inaccurate data

  • Opt-out of sale or sharing of personal information

  • Limit use of sensitive personal information

To exercise these rights, contact us at:
📧 info@toughste.com 

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure.

9. Data Retention

We retain personal information as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

11. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Toughste
Email: info@toughste.com
Phone: +1302 308 2272